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Strategy and CI
   
The Quote

"There isn't a company that isn't in the tech industry."
- Devin Wenig, President and CEO, eBay

The Training

Stay tuned for details coming up about win/loss analysis in New Brunswick in July. Win/loss can result in 10-50% improvements in sales: worth it!

The Videos

The Insights

Customer experience and competitive advantage are challenging topics. How do you position yourself as better when it seems everything is commodity? Get some ideas here on how to delight your customers and extend your competitive advantage.

Speaking of competitive advantage, how do you sustain that over time? Westjet certainly had an interesting journey down that road, but there are some lessons from the organization's story. Then, there are those like Johnson and Johnson that see supply chain as a competitive advantage.

One of the things we've seen as challenging for companies that are expanding to new markets or who are brand new startups is sizing their markets. Take a look at a few ideas of how to approach the topic.

In complex challenges, you need to think about your team: because you likely have the people that you need to solve the problem.

Further to that point, it seems like experts are really bad at predicting the future. Generalists and specializations, humility and more in this long-form piece.

The Podcasts


What do you think of the new format?

     
   
Thanks to ACOA for supporting this training across Atlantic Canada! Merci à l’APECA qui soutient cette formation au Canada atlantique.
     
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Jonathan's picture
Questions?